“Dr. Jess is the best! I recently moved here from California and have been very impressed with the level of care and compassion seen at this vet hospital. You can tell that all the staff genuinely love animals and they spend that extra time making sure they connect with your pet. Dr. Jess is thorough and he takes the time to tell you his thoughts and reasoning. I am so glad to have picked a great vet from the start! Thanks to all the wonderful care and keep up the great work!”–Pet Lover, Plano 11/1/2011
“This clinic is fantastic! The facility is clean and neat, but doesn't have the disinfectant smell. They have one of the friendliest staff I have ever encountered. The vets, techs, and office staff are kind, compassionate, caring people that truly understand the fears and worries of pet owners. The staff is very accommodating, and totally understand when you are a hysterical mess due to a pet emergency. I would highly recommend this facility to anyone who loves their companion animals.”–Pet Owner, Frisco 10/24/2011
“Dr. Lovell and his staff were friendly, efficient, and very kind in the recent treatment of both our dogs. At last, we feel we've found a doctor who really cares. ”–Pet Owner, Plano 9/21/2011
"Wonderful hospital and staff! They are always helpful when my pets or I need something. I also work all week, so the Saturday hours are great!! I highly recommend this hospital!!”–Pet Lover, Frisco 9/20/2011
“I found Dr. Lovell to be fantastic with my puppy and his exam mannerisms impeccable. The exam was above superior and Dr. Lovell explained each and every detail of what he was looking and listening for. He showed and gave expert advice on why overall maintenance will extend the quality and life span of your animal. Dr. Lovell explained every common disease associated with the breed and ways to help prevent them. We covered many topics and he stayed with me until I understood. He allowed me to ask as many questions I could think of and did not give me the impression of being in a hurry….”–Pet Owner, Frisco 9/19/2011
"One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. All my concerns were put at ease when they answered all my questions clearly and thoroughly. They go out of their way to make me and my pet feel as comfortable as possible. They always return my phone calls within the same day. It's so great, especially when I need a question answered right away. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it."–Petlover, Plano 7/19/2011
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